Supervisors in Quality Control are responsible for overseeing day-to-day QC operations to ensure safe, efficient, and high-quality manufacturing. They provide leadership and direction to QC employees, ensure compliance with company policies and food safety standards, and drive continuous improvement in productivity and employee engagement.

• Provide leadership, coaching, and accountability to QC employees.

• Ensure compliance with food safety standards, Good Manufacturing Practices (GMPs), HACCP, and OSHA safety regulations.

• Allocate labor, equipment, and materials efficiently to meet QC goals and production targets.

• Conduct root cause analysis and complete HACCP, Allergen, Fryer, and other safety/quality reports.

• Oversee daily QC schedules to achieve safety, quality, cost, and delivery targets.

• Direct oversight of QC staff on a shift.

• Provide hands-on support, coaching, and training for new or less experienced employees.

• Escalate complex issues to senior supervisors or Chief Supervisor.

• Diagnose and resolve product, process, and equipment issues to minimize downtime.

• Analyze performance data, recommend corrective actions, and implement process improvements.

• Develop work schedules, training programs, and staffing plans.

• Decision-making focused on immediate QC and production needs.

• Partner with Production, Maintenance, HR, and other departments to resolve issues.

• Maintain accurate reports, logs, and metrics for QC, safety, and attendance.

• Promote teamwork, continuous improvement, and a positive work environment.

• Perform other duties as assigned by management.

Required:

• Associate's degree in business, Engineering, Food Science, or related field, or equivalent work experience.

• 1-2 years in manufacturing, including leadership experience.

• Effective communication and problem-solving skills.

• Proficiency in Microsoft Office Suite and production reporting systems (ERP/ADP or similar).

• Ability to work flexible hours, including nights, weekends, and holidays.
  
  Preferred:
• Bachelor's degree in business, Engineering, Food Science, or related field, or equivalent work experience.
• 3-5 years in manufacturing, including leadership experience.
• Previous supervisory experience in food manufacturing or related production environment strongly preferred.
• Knowledge of food safety, GMPs, HACCP, and OSHA safety standards.

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